- Ensures value creation and delivery by helping the Scrum Team to adhere to Scrum.
- Helps the Team become more productive by removing impediments.
- Guides and coaches the Team, the Product Owner and other stakeholders.
- Works as a facilitator and a servant leader and is responsible for resolving conflicts.
Scrum Master Responsbilities
Value Creation and Scrum Adoption
The Scrum Master works with the Team to help the Team in becoming fully functional, productive and self-organizing. She guides and coaches the Team to self-organize to meet its Sprint goal, so that it performs to its potential. She coaches the Product Owner so that the Team members feels they have the support and confidence of the Product Owner behind them.
She makes sure Team has the tools and support they need to succeed.
The Scrum Master does everything in her power to remove impediments and obstacles that prevent the Team from achieving its Sprint goal. Anything and everything that distracts or prevents the Team from making progress is an impediment. By removing impediments the she fosters an environment where creativity and empowerment flourish. She shields the Team from outside interferences during the Sprints.
The Scrum Master ensures that Scrum is followed by the Team, the Product Owner and by the concerned people around the Team. She works with the Product Owner to help her maintain and order the Product Backlog. She works with the stakeholders to help them understand and enact Scrum and Agile product management. She helps the Team to become a cross functional and self-organizing unit.
She works as a guide, as a coach for the Team, helping the Team do the best work it possibly can.
Facilitation and Conflict resolution
Agile and Scrum strongly encourage collocated Teams. While collocation provides a healthy boost in Team productivity, shared space within which the Team operates poses some challenges. Tensions tend to arise even from mundane day to day activities. Conflicts arise in time-boxed Sprint Planning, Review and Retrospective meetings where plans and issues are discussed and ideas are brainstormed. The Scrum Master works with the Team to resolve conflicts or seeks external help where necessary.
She facilitates Sprint Planning, Sprint Review and Sprint Retrospective meetings and ensures that the Team conducts an effective Daily Scrum meeting.
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